Once we receive the product and confirm it is in original condition and in original packaging, we will finalize the return and credit your account. We will send you a prepaid return label for you to send back the incorrect items. Simply contact us within 5 business days. Items sent to you by our error may be returned at no cost to you provided the item has not been opened (i.e., the item must be in its original, unopened condition). All sales are final 30 days after receipt.Media such as Books, Exams, Videos and CD's cannot be returned unless defective.Special order or direct ship items are subject to the manufacturer's return policy and may require a restocking fee upon return.For sanitary reasons lotions and liquids cannot be returned.There are a few items which cannot be returned for credit: Orders shipped to Alaska, Hawaii, Puerto Rico or Internationally may require additional shipping charges.
Orders less than $150 receive a flat $12 shipping charge within the continental United States. We are pleased to offer Free Shipping on all orders $150+ if shipped within the continental United States.
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